Latest review first
I agreed to purchase a travel trailer from holiday world and put down a sizable down payment while I went to get financing from my credit union. Holiday world of Katy Texas told me to fill out a credit app and we can try and get you a better rate for financing.I told...Read more
Company wrote 0 public responses to the review from 22 hours ago.
We bought a $90,000 5th wheel from Katy Holiday World. Have nothing but problems from the start. Had it only 3 years & both couches have totally peeled away! Called mgr. 15 times, would not take Calls & would not return my call. Montana would do nothing! Referred me to...Read more
Company wrote 0 private or public responses to the review from Oct 28.
I didn't like
- Customer service
- Customer service or covering problem
- Product not lasting
Traded in our 2007 grand junction, 7000 cash, and a golf cart for a 2006 monaco monarch, they were supposed to have it cleaned and ready for us to pick up on a friday, well we got it, it was filthy, the guy that did the walk through didnt know how to work half the...Read more
Company wrote 0 public responses to the review from Oct 19.
Holiday World Rv - Have had work done on rv
Since purchased on 12/21/2017 Warranty paid for work, when got home tried to use it and water leaking everywhere, flush tank hose was supposed to be replaced didnt. Fridge door still falling apart, lavatory sink still leaks, bad enough im tied into their contract cant take it anywhere else unless they authorized it, need to speak with someone not from las cruces office
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 19.
I do not recommend paying for anything in cash with this RV seller. The moment I pad for my travel trailer the service department stopped honoring their so called guarantee and parked my trailer in the parking lot. I was asked to pay for the travel trailer so Holiday...Read more
Company wrote 0 public responses to the review from Oct 01.
Got new montana july 19th, went out for 3 days to check stuff for a big trip in end of aug! Sewer was leaking bad, had to make an emergency trip back to the dealership it's sat there till August 9th when we took it out for another 3 days just to find out that a lot of...Read more
Company wrote 0 public responses to the review from Aug 27.
Holiday World Rv - Srevice
What a joke . alvarado service is no better than the rest of the co. Was told keystone would not authorize repairs as the unit was built as designed.
Company wrote 0 public responses to the review from Aug 16.
DO NOT EVEN CONSIDER THIS PLACE, HERE’S WHY: I should have listened to the other reviews about he finance department in this place; then I would not be posting this on here. We were looking for a Grand Design 5th Wheel with specific specifications, so we ended up at...Read more
Company wrote 0 public responses to the review from Jul 30.
I have now purchased 2 RV’s from Holiday World of Katy. Most recently, I took delivery of a 2018 Keystone Cougar fifth wheel in July of 2017. While the sales department did a reasonably good job in front of the sale, the service department has been and continues to be...Read more
Company wrote 0 public responses to the review from Jul 27.
On February 18,2018. I went back a second time to holiday world rv to try and purchase a RV I had chosen prior on a previous visit. I had already been pre-approved before on a 23000 RV. I was assigned a sales lady who then advised me to look at a used RV. She said I...Read more
Company wrote 0 private or public responses to the review from Jul 15.
I didn't like
- Being lied to and mislead
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