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Traded in our 2007 grand junction, 7000 cash, and a golf cart for a 2006 monaco monarch, they were supposed to have it cleaned and ready for us to pick up on a friday, well we got it, it was filthy, the guy that did the walk through didnt know how to work half the stuff. They sold us a warranty with a 100 mile clause in it, so needless to say we have to take it to them, they dont know jack, they sub the job out after they couldny do the first work, the second time they had me find some one to do the job cuz they werent qualified for it, when we first got we took it back 4 days later, there was literally *** Under the toilet i cleaned and cleaned and finally saw where the stink was coming from, i made them replace the toilet and flange its neen a night mare, this isnt half of it, what they got paid by the warranty to fix never got fixed!!

I called warranty people and told them job wasnt done, called holiday world about it, ha haa they want me to take it again to have the work done again, motel rooms comming out of my pocket this is my home!! These people want me to text them when ever i need to get ahold of them, not call, I still call, Annalisa is the only one there i will speak to, her manager is a jerk, he doesn't look to see who is around before he starts talking smack about the customers meaning me, theres a lot more to much to type

Location: Rio Rancho, New Mexico

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Guest

Someone needs to get the CEO's attention. Maybe a news reporter could do this?????? We have so many issues as well....................

Marcee Pwx
reply icon Replying to comment of Guest-1670928

Class action lawsuit!

Marcee Pwx
reply icon Replying to comment of Marcee Pwx

Class action lawsuit!

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