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1 comment

Great sales, terrible warranty and service department. We would never buy from them again.

We are now consulting attorneys for our lawsuit regarding loss of use and failure to repair in a timely manner. It has now spent more than 6 months unusable in the 19 months we've owned it. Do not buy from this dealer: also closely check into Airstreams service history.

We are told by the dealer that the issues are Airstream's inability or slow time frame to authorize warranty work. Holiday World's service department is the worst we've ever worked with and taken all the joy out of owning our first RV.

Reason of review: Poor customer service.

Monetary Loss: $10000.

Preferred solution: Let the company propose a solution.

I liked: Our sales associate.

I didn't like: Service department is horrible.

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They have lawyers that will eat you alive.

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