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We are new Little Guy teardrop trailer owners thanks to the awesome team at Holiday World who made our dreams of owning a teardrop trailer a reality! From Ben Shev, the sales guy, who helped us thru our purchase every step of the way; to Mark Hamm, the sales manager...
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Company wrote 0 private or public responses to the review from Mar 16, 2015.
5.0
I liked
  • Finance guy
  • Product
  • Technician
#608988
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Resolved
I have had HORRENDOUS service at Holiday World on the used Holiday Rambler Imperial coach I purchased from them. The coach has been in their shop for 4 months out of the first 6 months of service. The pre-sale inspection that was allegedly completed was a joke. ...
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Company wrote 0 private or public responses to the review from Mar 04, 2015.
Anonymous
Anonymous

And it only took 4 months of your life and endless aggravation. They have the worst service department: unresponsive, does not return calls, always has an excuse for the fact...

Anonymous
Anonymous

It is just amazing that you are willing to retract your post Did you not tell the truth the first time or did they bribe you?

I didn't like
  • Service department
#603506
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Here are the cold hard facts about this dealership and its personnel. THEY DON'T GIVE A *** ABOUT YOU ONCE YOU LEAVE YOUR MONEY ON THE DESK! I am in customer service myself and I always DO what I say I am going to do no matter the consequence. We are going to start...
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Company wrote 0 public responses to the review from Jan 29, 2015.
1.0
#588370
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We purchased a new 42’ motorhome from Holiday World of Katy in mid-May, then took delivery in mid-June. That gave them a month to get it ready. We were provided a very cursory 30-40 minute walk-around with a technician, then handed the keys. No drive around the parking...
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Company wrote 0 private or public responses to the review from Nov 17, 2014.
Anonymous
Anonymous

Your assessment of their service is dead on

I didn't like
  • Customer service
#559028
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Holiday world of katy has had my new keystone Cougar 28rls for six weeks as of today for warranty work. Called last week, said they would let me know something. Yeah, right! As of now, They have had my Trailer twice as long as I have. Made the first payment with it in...
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Company wrote 0 public responses to the review from Jul 26, 2013.
Anonymous
Anonymous

I agree with everything your saying

Anonymous
Totally ***ed rv owner in mag

I know. Had mine in last year for repairs and they kept it two months for an insurance claim work. A$$ hats said part order back up with keystone. Called keystones VP of ow...

#433420
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I am a father of three great kids, a few years ago my wife and I took my then 10yrld daughter, 7yrld and 6yrld son's and that's all they talk about every summer when we are able to get them together as my 10 and 6 yrlds are from a previous marriage . We spent a...
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Company wrote 0 public responses to the review from Jul 07, 2013.
Anonymous
Anonymous

It was a bad experience being disabled and paying full price to get in only to be charged $40.00 more dollars for a "hove around".

Santa Claus, Indiana
#426881
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If you want to be screwed over by Tim and Holiday World then this is the place to buy your camper. We had been looking for a 5th wheel with a bunk house. Finally found one at Holiday World in Dallas. Had a signed deal, got the financing through our bank(which was an...
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Company wrote 0 private or public responses to the review from Aug 12, 2011.
#255062
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