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Took camper in on March 17 and got it back June 7, 2017. Insurance approved 4/14/17 (according to their notes) after visit and not being able to locate the camper on the lot. However there are several notes that say they called customer and VM was full, which is...
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Company wrote 0 public responses to the review from Jun 08, 2017.
#1058231
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Just beware of purchasing their "extended warranty". If you need to use it you MUST go back to their dealership unless you are 100 miles from them. So if you break down 50 miles away you'll have to tow it to their facility, likely 100% at your expense, to have it...
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Company wrote 0 private or public responses to the review from May 04, 2017.
2.4
#1042763
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Holiday World Rv Rv Repair Review

Service department sucks Dean Williamson and Dean Morgan. Should I still be waiting for my window. 6 months really. You know who this is.
Company wrote 0 public responses to the review from Apr 20, 2017.
1.0
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#1036929
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Once they knew they had our commitment to buy a 2017 motorhome, we went into a black hole....the culture of this organization is not conducive to professional standards, care, integrity, responsiveness or resolution. Turnover of staff is rampant, and I'm not sure how...
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Company wrote 0 public responses to the review from Nov 29, 2016.
1.4
#963352
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Their service department is unresponsive and completely unaccountable to the customer. We purchased a new 2016 Airstream Classic from them, which is currently going on week 8 in the shop for repairs because they are too busy and don't have anyone available to work on...
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Company wrote 0 public responses to the review from Nov 16, 2016.
Anonymous
M Bell

The problem is they are all this way.

#956284
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2008 Monaco La Palma Review

RUN AWAY FAST! They sold me a motorhome on Ebay that was not available because they had already sold it! Ebay said that is fraud!
Company wrote 0 private or public responses to the review from Nov 07, 2016.
1.0
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#950955
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Holiday World Of Katy Rv Repair Review

Never have available time to work on Rv. 3 months out come on higher diesel tech & mechanics.
Company wrote 0 public responses to the review from Oct 25, 2016.
1.5
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#943426
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Holiday World Rv - Holiday World Of Dallas - Rv Repair Review from Hurst, Texas

My 2016 Keystone bullet has been nothing less than a suppository. On the last day ofv th ge warranty the ac failed. It has tsken 12 dsys of staying in a 98 degree rv trying to get a resolution. Holiday world of Dallas has lied constantly about getting the repairs done. I called Keystone and they were just as bad! I have never seen or heard of such sleezy business dealings in my life. Holiday World seems to think they can lieand get away with anything. Avoid them at all costs!
Company wrote 0 public responses to the review from Sep 21, 2016.
1.0
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#923082
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Stay away! This is a really bad place to take your RV for service. They are unresponsive, surly, and there is no way to get management's attention. Here was my experience. While on the road in Houston, I needed an emergency repair to my A/C. The only place to get a...
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Company wrote 0 public responses to the review from Sep 16, 2016.
Anonymous
Anonymous

Wow, was thinking about buying a Montana from them, but not anymore.

Anonymous
Anonymous

I actually would give them a single star for service: DON'T BUY FROM THIS HORRIBLE DEALER. You will greatly regret doing business with them. Here's another story: they FORGO...

1.0
#919976
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I have bought 2 motorhomes from this place. First one had issues and service was terrible. They can't fix anything. Bought the second one used. Finance wanted me to get a paint protection package and a windshield water repellant package. 2150.00. I declined. Saw the...
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Company wrote 0 public responses to the review from Jul 18, 2016.
Anonymous
Anonymous

Service messed up every item they "repaired." Husband had to call Grand Design and redo couch & refrigerator repair. Sloppy worker & service person was just rude & difficult t...

Anonymous
Anonymous

Not happy with financing department either.

2.3
I liked
  • Motorhome
I didn't like
  • Being lied to and mislead
  • Being lied to
#884647
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