We purchased a new 2015 Keystone Outback 323BH from their Willis location in May of 2015. The unit had been to the rv show and somehow there was a hole the size of a softball in the shower pan. We were assured that replacing a shower pan was a minor technical matter...Read more
Just beware of purchasing their "extended warranty". If you need to use it you MUST go back to their dealership unless you are 100 miles from them. So if you break down 50 miles away you'll have to tow it to their facility, likely 100% at your expense, to have it...Read more
Once they knew they had our commitment to buy a 2017 motorhome, we went into a black hole....the culture of this organization is not conducive to professional standards, care, integrity, responsiveness or resolution. Turnover of staff is rampant, and I'm not sure how...Read more
I purchased a travel trailer a few months ago from Holiday World in League City and had it sent to Holiday World in Willis. Before the sale, everyone was helpful. Being a new RV owner, I purchased the extended warranty. The finance person in Willis told us the warranty...Read more
I am a father of three great kids, a few years ago my wife and I took my then 10yrld daughter, 7yrld and 6yrld son's and that's all they talk about every summer when we are able to get them together as my 10 and 6 yrlds are from a previous marriage . We spent a...Read more
Santa Claus, Indiana
If you want to be screwed over by Tim and Holiday World then this is the place to buy your camper. We had been looking for a 5th wheel with a bunk house. Finally found one at Holiday World in Dallas. Had a signed deal, got the financing through our bank(which was an...Read more
Holiday World Rv - My experience was terrible
Holiday World Rv
My experience was terrible, they do not want to give me the money back that I put down on the unit to hold it ,they lied about the warranty, Keystone warranty does not cover if you live in the unit for time.
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